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FAQ

  • Do you deliver outside Austin, Texas?"
    We are a local Austin shop! At this time we deliver to all Austin, Texas addresses, and we do not deliver outside Austin, Texas. We do not have a physical store location.
  • How soon will I receive my order?
    Plants2Go aims for next day delivery to your Austin doorstep. Same-day delivery may also be possible; message us for urgent orders and we'll see what we can do! An extra day or two may be required during times of higher demand. We pre-schedule delivery windows with each customer due to the temperature sensitivity of orders; if you need more time, we're able to hold paid orders for up to 2 weeks.
  • My plant is dying, what do I do?"
    Let's talk about it! Message us and we can chat through possible problems & solutions.
  • I have a lot of plants. Do I have too many plants?
    No. You do not have too many plants.
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